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Australian Charter of Healthcare Rights

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As a Registered Nurse for over 20 years it often upsets me when I see patients become "hospitalised" and consequently dis-empowered.  Please read the Charter below, these are the rights set out by our Australian Government that we are all entitled to. When we are sick, scared and in pain it is so easy to become  vulnerable and relinquish our rights ....

With love,Annie

AUSTRALIAN CHARTER OF HEALTHCARE RIGHTS

The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.

The Charter recognises that people receiving care and people providing care all have important parts to play in achieving healthcare rights. The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care. This helps everyone to work together towards a safe and high quality health system. A genuine partnership between patients, consumers and providers is important so that everyone achieves the best possible outcomes.

Guiding Principles

These three principles describe how this Charter applies in the Australian health system.

1 Everyone has the right to be able to access health care and this right is essential for the Charter to be meaningful.

2The Australian Government commits to international agreements about human rights which recognise everyone’s right to have the highest possible standard of physical and mental health.

3Australia is a society made up of people with different cultures and ways of life, and the Charter acknowledges and respects these differences.

For further information please visit

www.safetyandquality.gov.au

What can I expect from the Australian health system?

MY RIGHTS WHAT THIS MEANS
Access
I have a right to health care. I can access services to address my healthcare needs.
Safety
I have a right to receive safe and high quality care. I receive safe and high quality health services, provided with professional care, skill and competence.
Respect
I have a right to be shown respect, dignity and consideration. The care provided shows respect to me and my culture, beliefs, values and personal characteristics.
Communication
I have a right to be informed about services, treatment, options and costs in a clear and open way. I receive open, timely and appropriate communication about my health care in a way I can understand.
Participation
I have a right to be included in decisions and choices about my care. I may join in making decisions and choices about my care and about health service planning.
Privacy
I have a right to privacy and confidentiality of my personal information. My personal privacy is maintained and proper handling of my personal health and other information is assured.
Comment
I have a right to comment on my care and to have my concerns addressed. I can comment on or complain about my care and have my concerns dealt with properly and promptly.

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